The latest technology. That’s how we work.
Absolutely high tech. The latest call centre technology for our customers.
Our telecommunication system enables more than 200 parallel calls. CTI features for in and outbound activities become child’s play. Skill-based routing provides for maximum efficiency. For e-mail and fax we work with a multi-channel response management solution, which handles customer enquiries in a fully automated or partially automated manner.
And that’s across all communication channels!
With our own sales and consulting system specially developed for travel and tourism service centres, we ensure an optimum consulting process for every customer.